Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.

To exercise the right to cancel, you must inform us (Das Parfum and Beauty Distribution 1912 GmbH, Zum Quellenpark 21, 65812 Bad Soden am Taunus, lj@dasparfum-gmbh.com, Phone: +49 (0) 6196 7668264) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

The return of vouchers and e-vouchers is excluded.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct costs of returning the goods. Please note: A 100% refund of our return shipment can only be made if the item arrives in its original condition, undamaged and unused. For used items, we reserve the right to withhold part of the refund amount. The return of vouchers and e-vouchers is excluded. 

Cancellation policy created with the Trusted Shops Legal copywriter in cooperation with Wilde Beuger Solmecke Attorneys at Law.